PENGARUH KOMITMEN ORGANISASI, ORGANIZATION CITIZEN BEHAVIOR DAN SIKAP DAN TERHADAP KINERJA PEGAWAI DAN IMPLIKASINYA PADA KINERJA RUMAH SAKIT IBU DAN ANAK BANDA ACEH | ELECTRONIC THESES AND DISSERTATION

Electronic Theses and Dissertation

Universitas Syiah Kuala

    THESES

PENGARUH KOMITMEN ORGANISASI, ORGANIZATION CITIZEN BEHAVIOR DAN SIKAP DAN TERHADAP KINERJA PEGAWAI DAN IMPLIKASINYA PADA KINERJA RUMAH SAKIT IBU DAN ANAK BANDA ACEH


Pengarang

ABRIANSYAH MARKHADDAM - Personal Name;

Dosen Pembimbing

Muhammad Adam - 196206171988111001 - Dosen Pembimbing I
Mahdani - 195907251990021001 - Dosen Pembimbing II
Mukhlis - 196012311987031032 - Penguji
T. Meldi Kesuma - 197505152006041001 - Penguji
Sofyan - 195912311987031024 - Penguji



Nomor Pokok Mahasiswa

1701202010022

Fakultas & Prodi

Fakultas Ekonomi dan Bisnis / Manajemen (S2) / PDDIKTI : 61101

Penerbit

Banda Aceh : Prog. Studi Magister Manajemen., 2022

Bahasa

Indonesia

No Classification

658

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PENGARUH KOMITMEN ORGANISASI, ORGANIZATION CITIZEN BEHAVIOR DAN SIKAP DAN TERHADAP KINERJA PEGAWAI DAN IMPLIKASINYA PADA KINERJA RUMAH SAKIT IBU DAN ANAK BANDA ACEH

* Abriansyah Markhadam, Muhammad Adam, Mahdani
Magister Manajemen, Universitas Syiah Kuala, Indonesia
*Corresponding Author : bbriiaann@gmail.com

Abstrak
Penelitian ini dilakukan untuk mengetahui dan menguji pengaruh komitmen organisasi, perilaku dan sikap kewargaan organisasi terhadap kinerja pegawai serta implikasinya terhadap kinerja Rumah Sakit Ibu dan Anak (RSIA) di kota Banda Aceh. Populasinya adalah seluruh pegawai di RSIA, sebanyak 218 orang. Pengambilan sampel dilakukan secara purposive random sampling, diperoleh 141 responden. Model penelitian dianalisis menggunakan Structural Equation Modeling (SEM) AMOS. Hasil pengujian membuktikan bahwa komitmen organisasi, OCB, dan sikap berpengaruh terhadap kinerja karyawan; Komitmen organisasi, OCB, sikap, dan kinerja pegawai berpengaruh terhadap kinerja RSIA, kinerja pegawai memediasi pengaruh komitmen organisasi, OCB, dan sikap terhadap kinerja RSIA. Temuan ini membuktikan bahwa peningkatan kinerja RSIA merupakan fungsi dari penguatan komitmen organisasi, peningkatan OCB, peningkatan sikap, dan peningkatan kinerja pegawai, dimana kinerja pegawai bekerja sebagai mediator parsial.

Keyword : Komitmen Organisasi, Organizatioanal Citizenship, Sikap, Kinerja Pegawai, Kinerja Rumah Sakit

THE EFFECT OF ORGANIZATIONAL COMMITMENT, CITIZEN ORGANIZATION BEHAVIOR AND ATTITUDE AND ON EMPLOYEE PERFORMANCE AND THEIR IMPLICATIONS ON THE PERFORMANCE OF BANDA ACEH MOTHER AND CHILD HOSPITAL * Abriansyah Markhadam, Muhammad Adam, Mahdani Magister Manajemen, Universitas Syiah Kuala, Indonesia *Corresponding Author : bbriiaann@gmail.com Abstract This study was conducted to determine and examine the effect of organizational commitment, organization citizenship behavior and attitudes on employee performance and their implications for the performance of Mother and Child Hospital (RSIA) in Banda Aceh city. The population was all employees at the RSIA, as many as 218 people. Sampling was done by purposive random sampling, obtained 141 respondents. The research model was analyzed using Structural Equation Modeling (SEM) AMOS. The test results prove that organizational commitment, OCB, and attitude affect employee performance; Organizational commitment, OCB, attitude, and employee performance affect the performance of RSIA, employee performance mediates the effect of organizational commitment, OCB, and attitude on the performance of the RSIA. These findings prove that the increase in RSIA performance is a function of strengthening organizational commitment, increasing OCB, improving attitudes, and increasing employee performance, where employee performance works as a partial mediator. Keywords : Organizational Commitment, Organizational Citizenship, Employee Performance, Hospital Performance

Citation



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