Nurses' therapeutic communication is still an issue in the community because the reality sometimes is not as the patient expected. The success of therapeutic communication is highly determined by patient satisfaction based on 4 phases of therapeutic communication, namely: pre-orientation, orientation, work, and termination. This research aimed to identify the overview of patients' satisfactory levels of nurses' therapeutic communication at the educational hospital of Universitas Syiah Kuala of Banda Aceh. The research used a quantitative descriptive design. This research was conducted in the inpatient ward, outpatient clinic, and emergency ward with a population was 952 patients, and the sample was 90 patients. The technique used in this research was purposive sampling with a cross-sectional approach. The instrument used was the therapeutic communication questionnaire. The result of the questionnaire test showed a validity value of v =0.636-0.908 and a reliability value of r = 0.981, which one management expert and ten respondents tested. The result of the research indicated that a small number of respondents (23.3%) were satisfied, while most of the respondents (77%) were not satisfied with the communication. This research recommends that the hospital hold training and evaluation of therapeutic communication for the nurses.