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PENGARUH KECERDASAN EMOSIONAL DAN MOTIVASI KERJA TERHADAP KINERJA KARYAWAN DAN KINERJA PT. PERMODALAN NASIONAL MADANI BANDA ACEH

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ABSTRAK Abstrak Karya Akhir diserahkan kepada Panitia Komisi Ujian untuk mendapatkan Gelar Magister Manajemen pada Program Pascasarjana Universitas Syiah Kuala PENGARUH KECERDASAN EMOSIONAL DAN MOTIVASI KERJA TERHADAP KINERJA KARYAWAN DAN KINERJA PT. PERMODALAN NASIONAL MADANI BANDA ACEH Oleh MUZAKKIR NIM : 1409200020006 Konsentrasi : Manajemen Umum Pembimbing Utama : Dr. Mukhlis Yunus. SE. MS Pembimbing Pembantu : Dr. Amri, SE, M.Si The purpose of this study was to determine: (1) determine the condition of emotional intelligence, motivation, employee performance, and the performance of PT. PNM Banda Aceh (2) the influence of emotional intelligence and motivation either simultaneously or partially on the performance of employees, (3) the influence of emotional intelligence and motivation either simultaneously or partially on the performance of PT. PNM Banda Aceh (4) the effect of the employee's performance against the performance of PT. PNM Banda Aceh and (5) determine the performance of employees through the mediation of emotional intelligence and motivation on the performance of PT. PNM Banda Aceh. This research was conducted at PT. PNM Banda Aceh. As for the object of this study is emotional intelligence, motivation and employee performance and organizational performance. The results showed that emotional intelligence obtained an average value of 3.87, 4.01 work motivation, employee performance diperleh average value of 3.77 and the performance of PT. PNM obtained an average value of 4.19, it is that motivation and organizational performance is good because it has an average value greater than 4 on a Likert scale unit, then there is the influence of emotional intelligence and motivation either simultaneously or partially on the performance of the employee, the third hypothesis menunjkkan that there are significant emotional intelligence and motivation either simultaneously or partially on the performance of PT. PNM Banda Aceh, the fourth hypothesis suggests that the performance of the employees have an influence on performance improvement PT. PNM Banda Aceh and fifth hypothesis also suggests that the variables emotional intelligence and motivation able to mediate the performance of PT. PNM Banda Aceh through the performance of employees of PT. PNM Banda Aceh. Kata Kunci: Kecerdasan Emosional, Motivasi Kerja, Kinerja Karyawan dan Kinerja Organisasi.

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